Appraising Performance Module Summary
Purpose
To help conduct well-planned performance appraisals resulting in performance improvement and employee commitment
Learning Goals
· Link performance evaluations to stated expectations
· Use descriptive language to coach for improvement
· Conduct effective performance appraisal discussions
Design Concept: Photography
Learning Principles
· The multiple purposes of performance appraisal
· Four elements of effective appraisal
· Reliable versus unreliable sources of information for performance appraisal
Behavior Models
· Six-Step Appraising Performance Model
· Six Best Practices
Individual and Group Exercises
· Small group exercise: Benefits of performance appraisal to: manager, work group, organization
· The best and the worst: Identify aspects of best and worst appraisals you’ve received
· Small group exercise: Place selected comments in the “Hall of Fame” or “Hall of Shame”
· Rewrite poor comments using description, impact, consequence and action
Discussions
· Identify the barriers that get in the way of performance appraisals
· Review your organization’s performance appraisal form and process
· How to get the employee involved in the appraisal process
Case Study/Role Play
· Case study: Review performance history, job description and goals in preparation for conducting a performance review meeting
· Practice the six-step model for appraising performance in triads (manager, employee, observer)
Speed Bumps
Places to slow down
Action Planning
Identify actions you will take in a specific on-the-job situation
Approximate Time Length of Module: 3.0 – 3.5 hours