Coaching Smart People Module Summary

Purpose
To recognize daily opportunities for coaching and be able to bring out talent in everyone

Learning Objectives
· Spot coaching opportunities and apply a model for coaching
· Recognize what motivates your employees
· Identify behaviors that foster a coaching climate

Design Concept
Mountain climbing supported by your coach

Learning Principles
· What coaching smart people is and what it is not
· Four elements required for a supportive coaching climate
· Extrinsic versus intrinsic motivators
· Mentor Mnemonic: Match, Encourage, Notice, Train, Open Doors, Recognize

Behavior Models
· Six-Step Model for Coaching Smart People

Individual and Group Exercises
· Small group: Complete a portrait of an ideal coach
· Small group: Coach your peers, using each step of the six-step model
· Identifying people’s motivators: “Voting with your feet”
· Self-Assessment:  How effective are you as a mentor?

Discussions
· Identify attributes of effective coaches
· Bumper sticker closing

Case Study/Role Play
Practice coaching in an on-the-job situation in triads (coach, employee, observer)

Speed Bumps
Places to slow down

Action Planning
Select two situations and apply the techniques from this module

Approximate Time Length of Module: 3.0 – 3.5 hours